As hokey as it may sound, we truly believe that the best investment anyone can make is in themselves. That's why we encourage everyone to be curious and attentive in their personal development.

In fact, we think of Kano as a work in progress and that helps us stay flexible and open-minded.


Our most favorite means of self-improvement? The Kano Book club. Some of our best practices are picked piecemeal from companies like Valve, Amazon, and Zappos (to name just a few). 

We adopt ideas as they help inform and shape us – always looking to drop and add principles when they are relevant to our goals.

Take a look at some of our favourite books and maybe check one out!